A Strong Knowledge Base
Meta’s team is composed of professionals with backgrounds in hospital settings, information technology, and clinical systems. We are familiar with the difficulties our clients may experience in the workplace, and recognize the critical value in knowledgeable customer support. We will work with you to ensure that system problems never impede the routine workflow of your healthcare facility.
Support at Your Convenience
We know that patient care is dependent upon your work. That’s why your call to Meta is always answered by a live person, and never a computer. Our trained professionals respond to requests for assistance 24 hours a day, 7 days a week, so you receive aid when you need it most.
We take a proactive approach to system updates, constantly improving our solutions to keep our clients at the forefront of healthcare IT. We maintain compliance with all regulatory and procedural mandates, including those set forth at the state and Federal levels and by local and quality assurance agencies such as The Joint Commission and Center for Medicare and Medicaid Services (CMS).