GARDEN CITY, New York (2015) – Meta Healthcare IT Solutions is proud to begin its 25th year of operations. Since its inception in 1991, the company has delivered integrated health information systems to healthcare enterprises both large and small, never wavering from its initial goal of improving patient care through the use of their software.
Meta Healthcare IT Solutions was founded with a single mission: to improve patient outcomes by reducing medication errors and improving drug utilization. With the success of its flagship pharmacy solution, the company expanded its product suite in 2005 by adding modular integrated components residing on a single, unified database. Over the next five years Meta developed and successfully deployed its point-of-care nursing system with bar coded electronic medication administration record (eMAR), Computerized Provider Order Entry System (CPOE), and clinical documentation system. These pieces formed the foundation upon which Meta continues to develop its comprehensive electronic health record.
“When we began, health information technology was in its infancy,” stated Meta Vice President and Eric Gerstenfeld. “However, we recognized our technology’s potential to transform patient care. We knew that, if we focused on what our clients required to improve patient care, success would be inevitable,” Gerstenfeld added.
Unlike many small companies that quickly built deficient EHRs, Meta built their EHR piece by piece, over years; so that while each module was fully integrated as part of a cohesive electronic health record solution, each component could stand on its own merits and excellence.
Beginning with its initial product, Meta has evolved its solutions both with enhancements in technology and changes in clinical practices. One such example lies in Meta’s clinical intervention documentation. In 1988, Meta’s founders were among the first developers in the industry to computerize these reports. Since then, the company has built upon existing functionality to create a comprehensive intervention module. This documentation has become a vital part of health information management, both in the MetaCare system and competing products.
Throughout the course of its existence, Meta has supported numerous healthcare enterprises, including hospital systems, government agencies, behavioral health providers, acute care hospitals, correctional facilities, long-term care facilities, and several others. The flexible design of the MetaCare system allows for its implementation across various specialty disciplines and clinical settings.
When asked how Meta has managed to succeed in an industry that has seen massive changes, increased regulation, and continual economic duress, Sal Barcia, President and CEO of Meta, replied, “In order to meet your mission, you must first create a work environment that encourages employees to thrive. Our employees are really our greatest asset, and at Meta they are empowered to create solutions both for and with clients.”
“We’ve always treated our clients as partners in healthcare, and never put profitability above our core values. We are always grateful to have worked with so many wonderful caregivers over the years.”
“As we approach our 25th anniversary, we promise to continue our mission of increasing clinical efficiency, reducing healthcare costs, and improving patient outcomes,” concluded Barcia. “Clinical practices continue to change across the healthcare spectrum and we are committed to transforming alongside them, in order to ensure the highest possible quality of care.”
Adapt, Transform, Improve.™
ST. JOSPEH, Missouri (2015) – Meta Healthcare IT Solutions, a leader in health information technology and electronic health record (EHR) software, has completed the deployment of its computerized prescriber order entry system, MetaCare CPOE™, at the Northwest Missouri Psychiatric Rehabilitation Center (NMPRC). The solution has contributed to improved therapy adherence using plans of care and comprehensive order screening functionality. It has also allowed NMPRC to achieve the status of a Meaningful Use-certified EHR user.
NMPRC offers long term inpatient care to adults suffering from chronic and persistent mental illness. Treatment is administered by psychiatrists, psychologists, social workers, nurses, LPNs, psychiatric aides, recreation therapists, and other certified individuals. MetaCare EHR enables the 108-bed psychiatric hospital to provide evidence-based assessments for the overall improvement of patient care.
MetaCare CPOE™, the most recently deployed module, resides on a unified database which links all MetaCare applications. Integration between MetaCare eMAR™ and MetaCare Enterprise Rx™ systems, a nursing and pharmacy solution respectively, allows staff at NMPRC to deliver quality patient care.
“Integration between applications is crucial to our mission,” stated Meta Project Manager, Nancy Brill. “The seamless transfer of information from doctor, to pharmacist, to the nurse is especially important in psychiatric health.”
“MetaCare EHR enhances clinical accuracy, patient record keeping, and information exchange,” she continued. “Most importantly, however, it possesses the decision support features necessary to ensure patient safety.”
NMRPC processes a high volume of daily medication and non-medication orders using MetaCare Enterprise EHR™. To facilitate this, Meta worked NMPRC to design plan of care order sets specific to NMPRC’s workflow. The ability to define and place admission order sets, follow-up order sets, and similar order groupings allows the EHR to streamline order placement and improve facility-wide therapy adherence.
The deployment of MetaCare CPOE™ constitutes a crucial piece of NMPRC’s EHR project. Since the deployment, the facility has improved its already high quality care in a closed-loop environment.
Chelsea, Massachusetts (2015) – Meta Healthcare IT Solutions announced today that the Soldiers’ Home in Chelsea has completed its installation of MetaCare Enterprise Rx™. The solution has helped to improve medication safety and clinical accuracy across the facility’s multidisciplinary service offering. The entire project, which included planning, installation, training, and go-live support, was executed in the span of just a few short months.
Established in 1882, the Soldiers’ Home in Chelsea offers a wide range of healthcare services to veterans, including skilled nursing, outpatient, and long term care. The facility comprises an almost entirely self-contained community, complete with its own library, dry cleaner, barber shops, auditorium, dining room, on-site pharmacy and more. This setting provides a unique environment for the intermediate and long term care of patients.
The facility places a strong emphasis on medication therapy and safety due to its primarily elderly population. As such, Meta’s long term care pharmacy management system was selected among competing systems. On past deployments, the solution has been proven to maximize clinical efficiency, improve medication adherence, and most importantly, increase patient safety.
“Ensuring patient safety in a long term care pharmacy is a very intricate operation. It requires providers to collect vast amounts of data over time, coordinate this information between departments, and verify orders against patient’s diagnosis and medical history,” stated on-site project manager Chad Hanohano.
“Our clinical reconciliation and intervention modules are particularly effective in these settings, as they allow providers to incorporate existing therapies, as well as document, save, and retrieve data on a centralized SQL database.”
The Home, which is inspected annually by the Department of Veterans Affairs, offers its services to veterans free of charge. Meta’s solution also assists in this mission by minimizing healthcare costs associated with inefficient practices. The system utilizes a customizable formulary module and wholesaler interface to ensure efficient resource expenditure during purchasing.
“Patient safety is obviously the number one concern, but financial sustainability is also very important to non-profit healthcare entities,” stated Hanohano. “Fortunately, Meta’s clients are able to achieve both simultaneously.”
Meta has also recently deployed a similar solution at the Soldiers’ Home in Holyoke.
WESTFIELD, Massachusetts (2015) – With the implementation of MetaCare Enterprise Rx™, Western Massachusetts Hospital has successfully reduced its rate of adverse drug events (ADE) and enhanced external reporting capabilities. Meta Healthcare IT Solutions, a leading developer of clinical software, deployed the solution to improve patient outcomes via increased medication accuracy.
Located in Westfield, Massachusetts, Western Massachusetts Hospital is a 100-bed long term and specialty care facility providing acute and chronic care to patients with a variety of medical conditions. The hospital offers services in the areas of cardiac and pulmonary disease, stroke treatment, gastrointestinal conditions, complicated seizure disorders, dementia and behavioral disorders, terminal illnesses, and much more. The hospital also provides dental and optical care as part of its community benefits program.
According to the Office of Disease Prevention and Health Promotion, adverse drug events affect over 125,000 patients annually, accounting for an estimated 1 million emergency department visits. They also impact roughly 2 million hospital stays each year and prolong hospitalizations by an average of 1.7 to 4.6 days.
The hospital has reduced adverse drug events by promoting drug therapy safety and preventative models of care. This includes diagnosis-specific alerts and reminders on high-priority orders such as diabetes agents, opioid prescriptions, and anticoagulant therapies. Additionally, the OrderAssist™ clinical checking module, contained within Meta’s solution, provides comprehensive clinical decision support by screening for potential adverse drug events such as drug-allergy interactions, drug-drug interactions, drug-food interactions, drug duplications, disease state contraindications, and more.
The solution has also helped to improve external communications by allowing the hospital to export discrete data in compliance with state-level mandates. By reducing its rate of adverse drug events and enhancing reporting capabilities, the deployment has allowed Western Massachusetts Hospital to improve patient outcomes and clinical efficiency.
 Office of Disease Prevention and Health Promotion. “National Action Plan for Adverse Drug Event Prevention.” Overview – Adverse Drug Events. http://health.gov/hcq/ade.asp
KANSAS CITY, MISSOURI (2015) – The Center for Behavioral Medicine (CBM) has successfully implemented MetaCare eMAR™, an intelligent nursing application designed to improve patient safety at the point of care. The system was developed and deployed by Meta Healthcare IT Solutions, a leader in health information technology and expert in medication safety .
CBM offers short-term and intermediate-term psychiatric treatment services to individuals from the Greater Kansas City area. A pioneer in community behavioral medicine, CBM traces its origins back to 1954, when it was founded as Psychiatric Receiving Center (PRC). The facility is distinguished by its status as the first racially integrated psychiatric facility in Kansas City.
The 133-bed facility offers a therapeutic approach to recovery by emphasizing patient wellness and evidence-based treatment. The facility implemented MetaCare eMAR™ in order to improve patient outcomes via the standardization of facility medication adherence and point of care safety.
“Many providers don’t realize that each medication error, when examined in a broader context, has a large impact on the stability of a healthcare enterprise,” stated Project Manager, Gail Saidlower. “The ability to safeguard administration contributes to increased patient safety, but also financial viability, as it allows providers to manage the healthcare process from such a crucial moment during treatment.”
As part of its central philosophy, CBM aims to advance its own practices alongside changes in mental health care. Among its most important goals is the maintenance of a managed care environment. The deployment of MetaCare eMAR™ has helped further this goal by reducing unnecessary health care costs and improving treatment at the point of care.
ST. JOSPEH, Missouri (2015) – The Northwest Missouri Psychiatric Rehabilitation Center (NMPRC) has completed its deployment of MetaCare eMAR™, a leading barcoded medication administration system. With proven experience in long term care environments, Meta Healthcare IT Solutions worked closely with NMPRC’s staff to increase patient safety at the point of care.
A 108-bed psychiatric hospital, NMPRC provides long term inpatient care to adults suffering from chronic and persistent mental illness. The Center is comprised of three 20-bed wings and six 8-bed cottages. Treatment services are offered by psychiatrists, psychologists, social workers, nurses, LPNs, psychiatric aides, recreation therapists, work therapists, and other certified individuals.
The facility, which processes a high volume of medication orders daily, required a versatile administration record to assist nurses at the point of care. MetaCare eMAR™ achieves this through a host of clinical features, most notably barcoded medication administration (BCMA). However, the system also allows for pending orders to be reviewed and sorted based on user preference. Nurses also have the capability to trend vital signs and diagnostic results to monitor critical patient information during point-of-care assessment.
Training was performed onsite by members of Meta’s staff, including Director of Clinical Informatics Lisa Bridges. An expert in clinical workflow and informatics, Bridges leverages her past experiences in the nursing field to help users optimize system usability and improve patient safety.
“The staff at Northwest was very receptive during training,” stated Bridges. “Together, we were able to identify bottlenecks in their workflow, and create solutions to improve upon the facility’s existing processes.”
“Working closely with users reminds us that our work—our goal during every implementation—is all about patient care, and the real people who use our system every day,” she added. “I think our users truly appreciate the extra effort we put forth to make sure they are ready for work post-go-live.”
With the deployment of MetaCare eMAR™, NMPRC has seen both an improvement in workflow efficiency and a reduction in bedside administration errors.
KANSAS CITY, Missouri (2015) – Meta Healthcare IT Solutions, a leading developer of EHR software, has completed the deployment of MetaCare CPOE™ at the Center for Behavioral Medicine (CBM). After the facility’s initial deployment of MetaCare Enterprise Rx™ in 2009, CBM upgraded its solution to include Meta’s prescriber order entry system.
Located in the heart of Kansas City, CBM provides intensive and specialized behavioral health treatment services to individuals who require short to intermediate-term hospitalization in an inpatient setting. Currently operating 65 acute beds and 68 residential beds, the Center focuses many of its efforts on bridging the gap between physical and behavioral medicine. The staff at CBM offers a therapeutic approach to recovery by emphasizing patient wellness, and has incorporated evidence based treatment models and dialectical behavioral therapy into its electronic health record to improve outcomes.
The CPOE deployment has allowed CBM to integrate existing medication safety functionality with Meta’s order entry and patient management solution. Features previously installed for the pharmacist, such as the clinical reconciliation module, have been integrated between providers, allowing patient data to be easily imported and shared between clinical disciplines. CBM has improved care coordination as a result of these and similar initiatives, helping the hospital enhance clinical accuracy and patient safety.
The deployment of CPOE also provides CBM with intelligent clinical features such as MetaCare Event Manager™, a dynamic scheduler that allows clinicians to create and receive alerts and instructions for patient care tasks. Events such as post-op procedures may be scheduled by the attending physician and triggered by real-time updates of the patient’s condition.
“CPOE has allowed CBM to improve patient safety in the areas of both behavioral therapy and physical medicine,” stated on-site Implementation Specialist, Arnold Clemente. “The follow-up alerts in Event Manager are just one instance of this. They can be adapted in virtually any manner—in conjunction with PRN medications or psychiatric assessments—ensuring that patients are never overlooked, particularly during follow-up assessment, and allowing CBM to ‘bridge the gap’ between physical and behavioral medicine.”
MetaCare CPOE™ also offers prescribers the means to document changes to the patient’s condition and remain current with therapy regimens, allowing providers to administer the highest possible quality of care.
TORONTO, Ontario (2015) – For the fourth consecutive year, Meta Healthcare IT Solutions will be attending HealthAchieve in Toronto, Ontario. As part of the conference, Meta will showcase its electronic health record platform, MetaCare Enterprise EHR™, and discuss recent developments both within the company and in the field health IT.
Meta will also demonstrate new products and services at this year’s conference, including clinical workflow analysis, upgrades to system functionality, and more. Members of Meta’s leadership team will also discuss important issues currently facing healthcare, especially in regards to IT integration. Among these, Meta’s team will identify difficulties typically faced by practices during EHR implementation, and demonstrate how a client-partner approach has helped rectify these problem for Meta clients.
For over 90 years, HealthAchieve has been one of the most prominent and well-attended healthcare meetings in North America. This year, roughly 300 organizations are expected to exhibit, and more than fifty educational sessions and lectures will be held. Notable presenters include comedian Martin Short, tech entrepreneur Josh Linkner, and many other recognizable names in the field of healthcare.
The conference will held from November 2nd – 4th at the Metro Toronto Convention Centre. Meta will be exhibiting at booth #1131. For more information on the MetaCare suite of products, visit Meta’s solutions page bit.ly/1OZkcxp, or contact the Public Relations team at www.metacaresolutions.com/contact/.
HOLYOKE, Massachusetts (2015) – Meta Healthcare IT Solutions announced today that the Soldiers’ Home in Holyoke, a fully accredited facility offering multidisciplinary healthcare to veterans in Western Massachusetts, has completed its installation of MetaCare Enterprise Rx™. Collaboration between Meta’s team and the facility’s staff allowed for installation and training to be completed in the span of just a few short months.
Founded in 1952, the Soldiers’ Home in Holyoke provides a full range of services to veterans, including full-time residential accommodations, an on-site dental clinic, and a multi-service outpatient department. The Home’s mission is to provide, with honor and dignity, the highest quality of personal care to those service men and women in the surrounding counties.
The installed solution, MetaCare Enterprise Rx™, allows for the safe and efficient management of patient medication regimens. Meta’s clinical reconciliation module incorporates patient data, including home medications, allergies, previous diagnoses, and other pertinent medical information, into a single record. These features have proven particularly effective among the facility’s elderly patient population.
The system also allows providers to create continuity of care documentation (CCD) for patient and provider use upon discharge, allowing prescribers to leverage existing knowledge of a patient’s medical record against current diagnoses. When paired with Meta’s clinical decision support features and alert modules, this feature ensures providers achieve the best possible patient outcomes.
“Our system works effectively in Holyoke’s environment, especially among the intermediate and long-term care patients” stated Chad Hanohano, Meta’s on-site project manager. “Many of these patients have existing conditions or home medications.”
“MetaCare ensures that clinicians know all of this information before treating the patient—an added level of safety that has helped to improve outcomes,” he added.
Meta will also be deploying its solutions at the Soldiers’ Home in Chelsea. This partnership has helped to increase the quality of care provided to veterans in the region.
FARMINGTON, Missouri, (2015) – Meta Healthcare IT Solutions, a leading developer of EHR software, announced today that the Southeast Missouri Mental Health Center (SMMHC) has gone live with MetaCare eMAR™. Meta’s implementation team worked closely with SMMHC’s clinical staff, allowing for the project to be completed in the span of just a few short months.
Located in Farmington, SMMHC has provided mental health services to the citizens of southeastern Missouri for more than a century. It employs over 900 mental and behavioral health professionals, including psychiatrists, physicians, pharmacists, nurses, counselors, and rehabilitative specialists. Today, the facility offers intermediate and long-term rehabilitation services to patients suffering from mental illnesses and psychosocial disorders.
The project’s quick turnaround spurred positive reactions from SMMHC’s staff. “There was once again high praise for the Meta staff for their expertise, professionalism and their willingness to be at the facility for the majority of the various shifts,” remarked one member of the SMMHC staff. “There were minimal issues with the application… during go-live!”
The deployment of Meta’s eMAR application follows that of CPOE, which went live at SMMHC earlier this month. The integration of these two platforms provides SMMHC’s staff with a host of clinical features, such as mandated follow-up assessments and event alerts, which have been incorporated to fulfill the facility’s clinical protocol.
“Our clinical follow-up module is an important tool for our users in behavioral and mental health,” stated Meta Project Manager Nancy Brill. “By reminding clinicians, in particular nurses, to perform follow-up assessments and other clinical events, providers are able to remain up-to-date with a patient’s course of therapy.”
“One example of this at Farmington is the incorporation of PRN follow-up assessments within the eMAR application as a clinical rule,” she continued. “All as-needed medication administrations require nurses to document the patient’s condition before and after he or she receives the medication. This is especially helpful to monitor a patient’s reaction to certain courses of treatment, such as analgesics.”
The deployment of eMAR at SMMHC has unified staff processes across a sophisticated clinical database. By eliminating the knowledge gap between departments, the MetaCare system ensures that prescribers, pharmacists, and nurses are able to effectively communicate patient information and other relevant data.
“All of the pieces of the MetaCare system work together to coordinate a patient’s psychotherapy,” Brill added. “All diagnosis information and instructions are transferred easily between providers, resulting in a seamless provision of care and improved patient outcomes.”